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Palm trees line a tropical beach, with loungers and umbrellas. Playa Esperanza Resort resort view.
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Resort rules At Playa Esperanza Resort

Dress code
Please dress appropriately; entry into the dining room in swimwear or sportswear is not permitted. Gentlemen are requested to wear a shirt or t-shirt with sleeves and closed-toe shoes.

Dining room
It is forbidden to take food out of the dining room. The schedule can be found in the gastronomy section.

Pets
Pets are not allowed.

Pool hours
The outdoor pools and the indoor pool are open every day from 08:00 to 20:00 (lifeguards on duty from 10:00 to 18:00).

Check-in / Check-out
Check-in: 15:00
Check-out: 11:00
(early arrival subject to availability)

Spa & Gym
Access from 15 years old (schedule can be found in the Spa section)
Gym 07:00 - 22:00

Miniclub / Nursery
From 4 years old
(minors only if accompanied by an adult)

Requests
Requests cannot be guaranteed. You can send them to us via the contact form.

Transfer (upon request)
Transfer requests can be made via our contact form no later than 72 hours before arrival and have an additional cost.

Resort amenities

Accessories boutique
24h Business Centre
Concierge Service and Public Relations
Golf: 18-hole pitch & putt golf course with bunker and driving range
2 tennis courts
Pool and Table tennis
Reading room
Outdoor parking with electric car charging.
Minibus - Free shuttle to the centre of Puerto de la Cruz
Transfer - Upon request, with a minimum of 48 hours' notice.
High-speed Wi-Fi
Laundry and dry cleaning service. Charge applies.
Medical Service. Upon request .
24h Security and video surveillance
Babysitter. On request .